F.A.Q.
First Class with tracking U.S. only $10.00
Guaranteed shipping with tracking U.S. only. $30.00
Worldwide shipping available to certain destinations
(calculate shipping)
We only accept payment in the form of US dollars. To receive your seeds, send all payments (with order details included) to:
TSS
PO Box 3625
Westport, MA 02790
To ensure receipt of payment, please mail it with your tracking details included.
If no proof of payment is received within 7 days, your order will be automatically cancelled.
Yes. Our system requires you to be registered before checkout.
We use USPS for domestic and international shipments. All packages are tracked and monitored for as far as the tracking system allows.
We do offer an option at checkout that guarantees your order as long as the USPS tracking system has determined it to be lost in transit. Stolen packages will not be replaced so signature will be required upon delivery. This option is for U.S. orders only. We do not offer guaranteed international delivery at this time.
All completed orders are final.
WE DO NOT REPLACE SEEDS FROM OTHER BREEDERS. CUSTOMERS PURCHASE SEEDS AT THEIR OWN RISK OF GERMINATION PROCESS.
Within 3 business days or less not including weekends and holidays. A tracking number will be provided to you by email at the time of shipping.
No, we offer sealed breeder packs only.
Yes. A tracking number along with a copy of your purchase order will be sent to your email address the day your package goes out for delivery.
No worries. For this reason we photograph your order number and shipping information so that it can be clearly seen alongside all the items included in your order immediately before packaging it up. We will email you a copy of the photo so you can verify what is missing. Any shortage will be sent out right away! However, if nothing is missing we will suggest you look over your package once again. We will not replace any packs if the picture illustrates that no items were missing from the order matching the order number. No exceptions.
Although the website is accessible around the clock we are only active from 9am to 6pm Eastern Standard Time, Monday through Friday during which time we are responding to emails. Any questions? Please feel free to send them to theseedsource@hotmail.com